Question 1

Terms & Conditions

Accepted Answer

These Terms & Conditions of Use (the Terms) set out the Terms by which you may make use of our Website Elanbusinessgroup.co.uk. Use of the Website includes accessing, browsing, or making an application via the Website.

It is important that you carefully read these Terms before you use the Website, as they apply to your use of the Website. Please feel free to download or print a copy of these Terms for your own future reference. It is your responsibility to ensure you are aware of the nature of these Terms and how they may affect your use of the Website.

By using the Website, you confirm that you accept these Terms and that you agree to comply with them. If you do not agree to these Terms, you should exit the Website immediately and we request that you do not use our service.

For information on how we use personal data that we may collect through the Website and/or in relation to the services that we provide via the Website please see our Privacy Policy.

Question 2

About Us

Accepted Answer

Elan Business Group is a trading style of More4Business Limited which is an Appointed Representative of Prosper Protect Limited, who is authorised and regulated by the financial conduct authority (FCA Number 912838) registered in England and Wales with company registration number 11154823 the registered address is West Barn, Wimborne Road, Blandford Forum, Dorset, DT11 9HN.

More4Business Limited is registered in England & Wales with company registration number 14124389. 
More4Business Limited, Registered office address SHMS House, 20 Little Park Farm Road, Fareham, Hampshire, PO15 5TD 
More4Business Limited ICO registration reference ZB391513

Question 3

Our Service

Accepted Answer

Elanbusinessgroup.co.uk is owned and operated by Elan Business Group Ltd.

This website is designed to provide you with information to help choose products that suit your needs. We do not provide any advice whatsoever, we provide you only with factual information. Nothing within the website is, or shall be deemed to constitute, financial or other advice or a recommendation to purchase any product or service. You should always check the suitability, adequacy and appropriateness of the product or service that is of interest to you, and it is your sole decision whether to obtain or refrain from obtaining any product or service.

By submitting your details, you are making an offer to obtain the relevant product or service from the relevant third party on its terms and conditions that may be accepted or rejected. The contract for the product or service will only be concluded once your offer has been accepted. Please note that acceptance of your payment where possible on this Website does not constitute acceptance of your offer. You will receive confirmation when your offer has been accepted.

Question 4

Accessing the Website

Accepted Answer

Access to the Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the service which we provide on the Website without notice (see below). We will not be liable if for any reason the Website is unavailable at any time or for any period.
From time to time, we may restrict access to some parts of the Website, or the entire Website, to users who have applied with us.

Question 5

Intellectual Property Rights

Accepted Answer

All Intellectual Property Rights (including, without limitation, all database rights, rights in designs, rights in know-how, patents and rights in inventions (in all cases whether registered or unregistered and including all rights to apply for registration) and all other intellectual or industrial property rights in any jurisdiction) in any information, content, materials, data or processes contained in or to this Website belong to Elan Business Group Ltd or its licensed source. All rights of Elan Business Group Ltd in such Intellectual Property Rights are hereby reserved.

You may print off a copy, and may download extracts, of any page(s) from the Website for your personal use.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Question 6

Accuracy of Information

Accepted Answer

Elan Business Group Ltd does not represent that the information contained in this Website is accurate, comprehensive, verified or complete, and shall accept no liability for the accuracy or completeness of the information contained in this Website or for any reliance placed by any person on the information.

We aim to update our site regularly and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely.

We reserve the right to change these terms and conditions at any time by posting changes on the Website. It is your responsibility to review the Website terms and conditions regularly to ensure you are aware of the latest terms and conditions. Your use of this Website after a change has been posted will be deemed to signify your acceptance of the modified terms and conditions.

Question 7

Liability

Accepted Answer

Before you obtain any product or service from a third party, you must check all of the information, content, material or data held by the third party about you to ensure it is correct, complete, accurate and not misleading and that you have disclosed all relevant facts. It is your responsibility to identify and correct any mistakes or errors in the information, content, material, or data held by the third party about you before you obtain any product or service. Failure to do so could invalidate the product or service provided by the third party. We do not accept any responsibility or liability for any loss or damage you may suffer or incur if any information, content, material or data held by the third party about you is not correct, complete and accurate or if it is misleading or if you have failed to disclose all relevant facts.

We may change these terms and conditions from time to time. You will need to agree to the latest terms and conditions every time you visit the website. You should check this document on each visit you make to our website. It is important to do this as if you keep using our website, we will assume your agreement to any changes we have made to our terms and conditions. These terms and conditions were last updated on the 15th February 2025.

Question 8

Communication

Accepted Answer

Unless stated otherwise we, our panel of providers or brokers will contact you via means of telephone, SMS and email to provide information and alerts relating to your application and or services we think may be of interest to you.

You can opt out of any contact from us at any time by clicking on the links within the SMS, email or by emailing us at info@elanbusinessgroup.co.uk

Question 9

Acceptable Use

Accepted Answer

You may only use our site & webform for lawful purposes. You may not use our site/form:

In any way that breaches any applicable local, national, or international law or regulation. In any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect to upload or transmit through the form: any computer viruses or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer to upload or transmit through the form: any material which is defamatory, offensive or of an obscene character.

Question 10

Links From The Website

Accepted Answer

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Question 11

Jurisdiction

Accepted Answer

The Website & form is controlled and operated in the United Kingdom. These Terms and any non-contractual obligations arising out of or in connection with these Terms will be governed by the laws of England and Wales and you irrevocably agree to submit to the exclusive jurisdiction of the English courts.

Question 12

Your Right to be Forgotten / Erasure Of Your Personal Information

Accepted Answer

Under the General Data Protection Regulation (GDPR), all individuals have the right to request the deletion or removal of personal data (the right to be forgotten) under the following circumstances:

Where the personal data is no longer necessary in relation to the purpose for which it was originally collected/processed.
·         When the individual withdraws consent.
·         When the individual objects to the processing and there is no overriding legitimate interest for continuing the processing.
·         The personal data was unlawfully processed (i.e. otherwise in breach of the GDPR).
·         The personal data has to be erased in order to comply with a legal obligation.
·         The personal data is processed in relation to the offer of information society services to a child.
 
There are some circumstances where the right "to be forgotten" does not apply i.e. where we need to comply with a legal obligation.

If you wish to request your "right to be forgotten" please email: info@elanbusinessgroup.co.uk.

Our marketing partners will also be informed of your right to be forgotten should you also request this.

Question 13

Complaints

Accepted Answer

Our aim is to always provide you with an excellent service. However, if you are unhappy with our service please contact us. If you are unhappy with any product or service that you have been introduced to through our website, please contact:

Complaints Management Team,
Prosper Protect Limited 
West Barn, Wimborne Road, 
Blandford Forum, 
Dorset, 
DT11 9HN

info@prosperprotect.co.uk

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